User Registration Process for QUEST3+ Products Registration & Licensing System

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Registration for the QUEST 3+ System is simple, and no regulatory consultant/agent* services should be required. Refer below for the 5 EASY STEPS to register.


5 EASY STEPS to register as a user for the QUEST 3+ System:

1. Go to QUEST3+ System Frontpage  HERE

     2. Apply for QUEST 3+ Membership Registration by clicking on REGISTER HERE      

     3. Approval email received from Quest 3+ Membership

     4. Complete remaining steps at


     5.Payment completed


Upon completion of these 5 EASY STEPS, the USB Token can be retrieved by walk-in to MSC Trustgate (before 3pm) or postal delivery (will take up to 7 working days).


If the USB token is not received within 7 working days, kindly contact MSC Sdn. Bhd. at 03-8318 1800 or email to This email address is being protected from spambots. You need JavaScript enabled to view it..


MSC Sdn. Bhd.

Suite 2-9,Level 2, Block 4801

CBD Perdana, Jalan Perdana

63000 Cyberjaya

Selangor Darul Ehsan


After getting token, you can begin to configure your PC/laptop by referring QUEST3+ User Manual

Following are the 3 important links that can assist your product registration process:

1. QUEST3+ User Manual

2. FAQ

3. Drug Registration Guideline / Cosmetic Registration Guideline


If you have any enquiries and need assistance on registration process, you can :

1. Submit queries at  Public Enquiry form

2. OR call Quest Information Unit at 03-7883 5400 (select option for Technical Quest)



*NPRA does not appoint nor endorse any third parties (consultant, agent, etc.) for doing regulatory works on behalf of applicants. NPRA will not be held liable for any statements nor activities conducted and reflected by these third parties. NPRA will not be held accountable for any liabilities resulting from such practices.

National Pharmaceutical Regulatory Agency (NPRA)

Lot 36, Jalan Universiti (Jalan Prof Diraja Ungku Aziz), 46200 Petaling Jaya, Selangor, Malaysia.

  • Phone: +603-7883 5400



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  • Last Modified: Friday 29 September 2023, 09:49:37.
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