Online Payment Service Notice

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Dear QUEST3+ User,

We would like to inform you that online payment service for all payment types have resume its service today.


Thank you for you patience

Payment Closure Timeline

21 Dec 2018

Payment Closure

All online payment transactions including Credit Card (CC), Personal Account (B2C)and Corporate Account (B2B) via the QUEST3+ system will be closed in the period of: 

21 December 2018 @ 4.30p.m - 7 January 2019 @ 8.30a.m 


Users are advised to plan all submissions through the QUEST3+ system accordingly and carefully to avoid any problems during this period. All other functions and modules in the QUEST 3+ system eg; Product Registration, Product Evaluation, Variation, and etc. will not be affected by this closure as long as it does not involve or is not at the payment stage. Manual payments will NOT be accepted during this period of closure.


For Manual Payments, Finance Counter will be closed in the period of :

26 December 2018  - 7 January 2019 

21 Dec 2018

7 Jan 2019

Payment Service Reopen

All Online payments resume its service

National Pharmaceutical Regulatory Agency (NPRA)
Lot 36, Jalan Universiti, 46200 Petaling Jaya, Selangor, Malaysia.
  • Email:
  • Phone: +603-7883 5400
  • Fax: +603-7956 2924, +603-7956 7075


The Government of Malaysia and the National Pharmaceutical Regulatory Agency are not responsible for any loss or damage caused by the usage of any information obtained from this website.

Mobile Web :

Site Last Modified

  • Last Modified: Khamis 12 Disember 2019, 15:20:06.
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