Token & Java Configuration

Category: QUEST Log In Configuration

  No. Document Name Download 1 USER MANUAL QUEST 3+ Digital Certificate (USB Token) - Using Mozilla Firefox : Installation, Configuration & Troubleshooting DOWNLOAD 2 USER MANUAL QUEST 3+ Digit...

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Drug Registration Guidance Document (DRGD) Latest Edition

Category: Pharmaceutical Product Registration Process

This “DRUG REGISTRATION GUIDANCE DOCUMENT (DRGD)” will serve as the reference guide for the registration process including quality control, inspection & licensing and post-registration activities...

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Internet Browser for QUEST3+ System

Category: QUEST Log In Configuration

As Browser versions are continuously updated, QUEST3+ System is only compatible with Browsers and Versions as mentioned below. In case you are unable to access QUEST, please firstly reinstall your tok...

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Reminder For Successful Payment Status

Category: Payment Issues

Please note that  for all payments made in QUEST 3+, due to manual back-end processing including verification of the online payments received, you may check the status of your payment(s) and status of...

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Tempoh Pembayaran yang Belum Diselesaikan (Pending Payment)

Category: Payment Issues

Kepada Pengguna QUEST, Mohon peringatan untuk semua status ' Pembayaran yang belum diselesaikan' atau 'Pending Payment', Pembayaran hendaklah dibuat dalam tempoh 30 hari kalendar. Status akan bertukar...

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QUEST3+ Does not Allow Special Character in File Name for Attachment

Category: Common QUEST Technical Issues

Please avoid using any special character such as ',(,),[,] & etc in attachment's PDF file name to avoid failure while uploading. Remove any special character in the filename and try reupload. Most...

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