User Registration Proses for QUEST3+ Products Registration & Licensing System

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Registration for the QUEST 3+ System is simple, and no regulatory consultant/agent* services should be required. Refer below for the 5 EASY STEPS to register.


5 EASY STEPS to register as a user for the QUEST 3+ System:

1. Go to QUEST3+ System Frontpage  HERE

    2. Apply for QUEST 3+ Membership Registration by clicking on REGISTER HERE      

    3. Approval email received from Quest 3+ Membership

    4. Complete remaining steps at

5. Payment completed


Upon completion of these 5 EASY STEPS, the USB Token can be retrieved by walk-in to MSC Trustgate (before 3pm) or postal delivery (will take up to 7 working days).


If the USB token is not received within 7 working days, kindly contact MSC Sdn. Bhd. at 03-8318 1800 or e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..


MSC Sdn. Bhd.

Suite 2-9,Level 2, Block 4801

CBD Perdana, JalanPerdana

63000 Cyberjaya

Selangor DarulEhsan


After getting token, you can begin to configure your PC by reading QUEST3+ User Manual

Following is 3 important links that can help your products registration process

1. QUEST3+ User Manual

2. FAQ

3. Drug Registration Guideline / Cosmetic Registration Guideline


If you have any enquiries and need help on registration process, you can :

1. Submit queries at Helpdesk form

2. OR call Helpdesk at 03-7883 5560/5561/5562



*NPRA does not appoint nor endorse any third parties (consultant, agent, etc.) for doing regulatory works on behalf of applicants. NPRA will not be held liable for any statements nor activities conducted and reflected by these third parties. NPRA will not be held accountable for any liabilities resulting from such practices.

National Pharmaceutical Regulatory Agency (NPRA)
Lot 36, Jalan Universiti, 46200 Petaling Jaya, Selangor, Malaysia.
  • Email:
  • Phone: +603-7883 5400
  • Fax: +603-7956 2924, +603-7956 7075


The Government of Malaysia and the National Pharmaceutical Regulatory Agency are not responsible for any loss or damage caused by the usage of any information obtained from this website.

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  • Last Modified: Monday 03 December 2018, 16:12:44.
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